Mediation enables disputes between trading partners to be settled effectively while maintaining a business relationship. Geneva is a globally recognised centre in the field of the prevention and resolution of international disputes. In addition to arbitration, the CCIG has set up a commercial mediation service to enable businesses to settle their disputes efficiently.
Commercial mediation is a form of amicable dispute resolution in which the parties ask a mediator, who is a neutral, independent third party, to help them to reach an agreement thus settling their dispute. Unlike an arbitrator or judge, the mediator does not give a decision or judgement. Mediation is based on the free will of the parties, meaning that any party can end the mediation at any time and without providing reasons.